Privacy Policy

Introduction: Welcome to HQ Energy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hqenergy.com and use our services.

Information We Collect

a. Personal Information

Contact Details: Name, email address, phone number, and mailing address. Account Information: Username, password, and other credentials. Payment Information: Credit card details, billing address (if applicable).

b. Non-Personal Information

Usage Data: IP address, browser type, operating system, pages visited, and time spent on the site. Cookies and Tracking Technologies: To enhance your experience and analyze usage patterns.

3. How We Use Your Information To Provide Services:

Process your requests, provide quotes, and install solar solutions. Customer Support: Respond to your inquiries and provide assistance. Communication: Send updates, newsletters, and promotional materials (with your consent).

Improvement: Enhance our website and services based on user feedback and usage data. Compliance: Fulfill legal obligations and protect our rights.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website and providing services.

Legal Requirements: When required by law or to protect our rights. Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can control the use of cookies through your browser settings.

Your Rights Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of your personal data. Correction: Request correction of inaccurate information.

Deletion: Request deletion of your personal data. Opt-Out: Withdraw consent for marketing communications. To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Phone: +1 778-909-6920