Your Queries Answered

If your solar system is connected to the grid without battery storage, it will automatically shut off during a power outage to protect utility workers. However, with a battery storage system from HQ Energy, your solar panels can continue to power your home or business even when the grid is down, providing uninterrupted energy.

HQ Energy proudly serves customers throughout Western Canada. Pur service area ranges from BC, Alberta, & Saskatchewan. We're continually expanding our reach, so please contact us to see if we offer services in your area.

Our installation team provides a 25-year workmanship warranty on all our installations. Additionally, our solar panels and equipment come with manufacturer warranties ranging from 10 to 25 years. We stand by the quality of our work and the products we install.

Our team conducts a detailed assessment of your property, including roof size, orientation, pitch, and shading factors. We use satellite imagery and on-site evaluations to design a solar system that fits perfectly and operates efficiently on your roof.

Many businesses qualify for federal and regional tax credits and incentives when installing solar power systems. These can significantly offset the cost of installation. Our team will help you navigate available programs to maximize your savings.

Absolutely! We provide monitoring systems that allow you to track your solar energy production in real-time from a smartphone, tablet, or computer. You'll have access to detailed reports on energy generation and usage.

Yes, solar panels are designed to work efficiently year-round. While heavy snow can temporarily reduce output, panels are typically installed at angles that help snow slide off. Moreover, solar panels can be more efficient in colder temperatures.

Yes, Alberta offers several incentives for solar installations, including rebates and tax credits for both residential and commercial properties. Our team is knowledgeable about these programs and will assist you in securing any applicable incentives.

Definitely! British Columbia provides various incentives to encourage solar adoption, such as the BC Hydro Net Metering program. We'll help you understand and apply for these incentives to reduce your installation costs.

Solar panels convert sunlight into electricity using photovoltaic cells. When sunlight hits these cells, it creates an electric current. An inverter then converts this current from DC to AC, which can be used to power your home or business. Excess energy can be stored in batteries or sent back to the grid.

The entire process, from initial consultation to final installation, typically takes 4 to 8 weeks. The actual installation usually takes 1 to 3 days, depending on the system's size. We handle all permits and inspections to ensure a smooth process.